Privacy Policy

simsowner.com is the data controller for your personal information. We have appointed a Data Protection Officer (DPO) to oversee the protection of your data. If you have any questions or concerns about this Privacy Policy or your data, please contact our DPO via email.

We collect personal data through your interactions with our website and services. This includes:

• Identification Data: Such as your name, job title, email address, phone number, and company name.
• Connection Data: Including your IP address, operating system, and browser type.
• Activity Data: Information about how you use our website, including pages visited and forms submitted.

We also collect data from our Shop webstore & App (iOS & Android), including:

• Identity Data: Such as your name.
• Contact Data: Including your phone number and email address.
• Financial Data: Such as payment details and purchase history.
• Usage Data: Information on app interactions, crash logs, and performance data.

We use Aggregated Data for analytical purposes. This data does not identify you personally. If combined with personal data, it will be treated as personal data under this policy.

We do not collect Special Categories of Personal Data, such as details about race, religion, or health.

We process your personal information for various reasons, including:

• Operational Purposes: To manage our website and improve its functionality.
• Marketing: To send you promotional materials, newsletters, and other communications with your consent.
• Legal Compliance: To meet our legal obligations and maintain business records.

We restrict access to your personal information to those who need it for their roles. Personal data may be shared with third parties for services like technical support or marketing. We may also disclose your data during business transactions or as required by law.

Due to our global operations, your personal data may be transferred to countries outside of your location. We ensure that these transfers are protected in accordance with applicable data protection laws.

If you are an EU resident, your data may be transferred outside the EU. We comply with GDPR by using appropriate safeguards, such as standard contractual clauses, to protect your data during these transfers.

We retain your personal information only as long as necessary to fulfill its purpose and comply with legal requirements. This includes:

• Duration of your account;
• Processing of your requests;
• Contractual obligations;
• Legal and statutory requirements.

As a data subject, you have rights regarding your personal data, including:

• Right to Access: Request information about your data and obtain copies.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of data under certain conditions.
• Right to Restriction: Limit the processing of your data.
• Right to Object: Object to processing based on legitimate interests.
• Right to Data Portability: Transfer your data to another controller in a structured format.
• Right to Withdraw Consent: Withdraw consent where applicable.
• Right to Lodge a Complaint: File a complaint with a supervisory authority.

If you are located in the EU and your data is transferred outside the EU, you have the right to know about the safeguards in place to protect your data.

We may update this Privacy Policy from time to time. Significant changes will be communicated via our website. Please review this policy periodically to stay informed of any updates. Continued use of our services after any changes constitutes your acceptance of the revised policy.